Loan Officer Assistant - Remote

Overview

The Loan Officer Assistant provides essential administrative support to loan officers throughout the loan application and approval process, ensuring excellent customer service and compliance with regulatory requirements.

In Short

• Provide administrative support to loan officers.
• Assist clients in completing loan applications.
• Gather necessary documents for loan processing.
• Ensure compliance with regulatory requirements.
• Maintain smooth operations and customer service.
• Track loan processes from submission to closing.
• Manage database records and communication.
• Support loan processing activities.
• Stay updated on lending regulations.
• Build positive relationships with customers.

Requirements

• 1+ years of experience as a Loan Officer Assistant.
• Preferred experience with Encompass software.
• Strong verbal and written communication skills.
• Ability to manage documentation and maintain records.
• Knowledge of compliance and regulatory requirements.
• Experience in customer assistance and follow-up.
• Administrative skills for scheduling and reporting.
• Capability to build customer relationships.
• Willingness to continuously learn industry trends.
• Experience with order outs and third-party communications.

Benefits

• Above market salary.
• Health Maintenance Organization (HMO) on Day 1 for principal and two dependents.
• Government-mandated benefits.
• Performance-based incentives.
• Quarterly company events.
• 1,000 PHP De Minimis.
• Equipment and software provided.