Executive, Customer Success - Analytics & Insights - Remote

Overview

The Executive, Customer Success - Analytics & Insights role at NielsenIQ focuses on delivering exceptional customer experiences and insights to clients in the Consumer-Packaged Goods sector across Asia.

In Short

• Provide performance overview and business issue analysis to clients.
• Deliver insights and analytics with a focus on client satisfaction.
• Develop knowledge of NielsenIQ RMS and Panel solutions.
• Collaborate with consulting leads to enhance customer experience.
• Consult clients on optimizing NielsenIQ Essentials usage.
• Create business solutions for client performance tracking.
• Build partnerships with FMCG clients for better understanding of needs.
• Analyze data to create compelling insights that drive business growth.
• Be part of a team specializing in FMCG/Retail client services.

Requirements

• Bachelor's degree in a business-related field or relevant experience.
• 6 months to 1 year of experience in marketing, analytics, or market research.
• Knowledge of the Consumer-Packaged Goods (CPG) industry.
• Familiarity with research techniques and methodologies.
• Strong analytical skills.
• Excellent communication and presentation skills.
• Able to work independently and collaboratively.
• Good interpersonal skills.
• Fluency in English; additional Asian languages are a plus.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).

Benefits

• Flexible working environment.
• Volunteer time off.
• Access to LinkedIn Learning.
• Employee Assistance Program (EAP).