Cybersecurity Endpoint Engineer - Remote

Overview

NielsenIQ is working toward a position of greater maturity within the Endpoint and Network Security technology domain. This position will be responsible for maintaining current technologies while working toward implementing more sophisticated means of endpoint and network visibility and control. You will be supporting programs across all geographies and business units.

In Short

• Operate and maintain current endpoint and network control solutions
• Provide 1st level configuration support and participate in troubleshooting activities to support application platforms as well as end users
• Support the Security Operations Center and Incident Response functions
• Write, create and update documentation for internal teams, technical users and end users
• Support organization-wide campaigns to drive security foundations into all technology

Requirements

• Bachelor's Degree from an accredited college or university with a major in Cybersecurity or Computer Information Systems, or a minimum of 5 years of cybersecurity experience.
• 3-4 years of hands-on experience administrating various security tools related to endpoint visibility and/or control in an enterprise environment (EDR, AV, SWG, etc.)
• Ability to provide 1st level support and troubleshooting for user requests as well as perform issue triage for 2nd level support
• Complete understanding of the OSI model and IP networking is required
• A strong command of spoken and written English, to facilitate communications with our global workforce
• Experience with enterprise ticket management solutions is required
• Demonstrated experience with change management in enterprise production environments
• Ability to directly support incident response teams
• Hands-on experience managing proxy servers, SaaS/CASB, host-based and network firewalls is a very strong plus

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)