Project Manager - Remote

Overview

The Project Manager (PM) is a customer-facing position, driving the deployment of the NICE Evidencentral cloud-based evidence management solution. The PM leads our customers through the deployment and digital transformation process, starting at time of sale and completing at live operation.

In Short

• Managing multiple, parallel projects through solution delivery using formal project planning techniques.
• Assisting customers in understanding their decisions and responsibilities for project success.
• Using project management applications and tools such as GANTT charts.
• Ensuring project documentation is completed by all parties.
• Providing daily direction, motivation, and support to the project team.
• Facilitating discussions of technical aspects with customers and stakeholders.
• Planning project contingencies and anticipating variations.
• Identifying and categorizing acceptable levels of risk.
• Managing customer escalations and raising issues internally.
• Acting as liaison with other departments.

Requirements

• BS/BA degree with relevant experience in Project Management or related fields.
• Project Management certification (PMI preferred).
• Minimum 3-5 years’ experience in project planning/management for SaaS deployment.
• Understanding of Justice Information systems.
• SaaS and Cloud systems experience.
• Strong communication and organizational skills.
• Excellent analytical and problem-solving skills.
• Process-oriented and able to meet documentation requirements.
• Able to partner with clients to deliver added value.
• High level of accountability and service focus.

Benefits

• Join a global company with endless internal career opportunities.
• Work in a fast-paced, collaborative, and creative environment.
• Participate in the NICE-FLEX hybrid model for work flexibility.
• Engage with top talent in the industry.
• Opportunity for professional growth and development.