German Speaking Bank Customer Service Representative - Remote

Overview

Next Job Abroad invites applications for the position of German Speaking Bank Customer Service Representative located in the picturesque island of Malta. This role is ideal for candidates with a solid sales background and a commitment to delivering exemplary customer service. You will cater to client inquiries regarding banking services while effectively promoting financial products. We offer a vibrant work environment along with an opportunity to experience the rich culture of Malta.

In Short

• Respond to customer inquiries regarding banking products and services in German and English.
• Utilize your sales expertise to identify customer needs and recommend appropriate financial solutions.
• Assist clients with account openings, product inquiries, and various banking transactions.
• Collaborate with the sales team to achieve and exceed sales targets.
• Effectively handle customer complaints and ensure prompt resolutions to maintain high customer satisfaction.
• Document all customer interactions and transactions accurately in our systems.
• Remain informed about banking regulations and product offerings to facilitate informed client assistance.

Requirements

• Fluent in German and English.
• Proven experience in customer service or sales.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Knowledge of banking products and services.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Vibrant work environment.
• Opportunity to experience the rich culture of Malta.
• Competitive salary and benefits package.