Copy Clerk - Remote

Overview

The Copy Clerk at Mass General Brigham is responsible for managing the Release of Information requests, ensuring timely reproduction and mailing of medical records while adhering to legal and regulatory guidelines.

In Short

• Manage Release of Information requests and ensure timely mailing of medical records.
• Perform quality assurance checks on medical documentation.
• Utilize Electronic Health Record systems for processing information.
• Engage with various departments to ensure timely delivery of requests.
• Provide exceptional customer service to patients and staff.
• Adhere to HIPAA and other regulatory guidelines.
• Utilize Pitney Bowes equipment for mail preparation.
• Open and sort incoming Release of Information mail.
• Copy and print medical records as required.
• Work onsite at the designated location.

Requirements

• Associate degree or high school diploma required.
• 1-2 years of experience in Health Information Management.
• Understanding of medical record components and retrieval processes.
• Knowledge of HIPAA privacy and security rules.
• Familiarity with state and federal regulations regarding health information.
• Experience with Epic clinical applications preferred.

Benefits

• Join a mission-driven organization focused on patient care and community service.
• Work in a collaborative and supportive environment.
• Opportunities for professional development and growth.
• Competitive compensation and benefits package.
• Engage in meaningful work that impacts lives.