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Clinic/Practice Assistant, Internal Medicine - Remote

Posted 2 days ago
Customer Service
Full Time
USA
$17.36 - $22.75/hour

Overview

The Clinic/Practice Assistant plays an integral part in the operations of our community-based physician practices, providing essential administrative support to ensure the highest quality patient experience.

In Short

  • Full-time position, Monday through Friday, 8:30am to 5:00pm.
  • Responsible for scheduling appointments and conducting reminder outreach.
  • Check-in duties include greeting patients and collecting co-payments.
  • Assist with pre-visit paperwork and scheduling follow-up appointments.
  • Field incoming calls and manage patient flow in the waiting room.
  • Work collaboratively with a team of 10 other coordinators.
  • Requires local travel to multiple locations for training and staffing needs.
  • Basic proficiency with Office Suite and understanding of office operations.
  • Effective communication skills for interacting with patients and staff.
  • Strong organizational skills and ability to manage multiple tasks.

Requirements

  • High School Diploma or Equivalent required.
  • 0-1 year of healthcare office experience required.
  • No experience can substitute for degree.
  • Knowledge of office procedures including filing, copying, and scanning.
  • Ability to communicate effectively in writing and verbally.
  • Time management skills to prioritize tasks effectively.
  • Good organizational skills to follow established protocols.

Benefits

  • Competitive base pay with comprehensive benefits.
  • Career advancement opportunities and recognition programs.
  • Support for professional growth and development.

N.H

Newton-Wellesley Hospital

Newton-Wellesley Hospital, part of the Mass General Brigham system, is a not-for-profit healthcare organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the hospital values a wide range of backgrounds and experiences, believing that this diversity strengthens their mission and drives innovation in medical research and patient care. As a leader in the practice of medicine with a rich history of over 200 years, Newton-Wellesley Hospital is focused on enhancing healthcare quality and value while fostering a passionate and welcoming community for both patients and staff.

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