New Home Sales Customer Concierge - Remote

Overview

Are you a motivated professional with experience in admin, customer service, or real estate? Join New Home Star, the largest privately owned seller of new homes in America, as a Customer Concierge—and be the trusted guide for buyers on their homebuilding journey.

In this fully remote role, you'll manage online inquiries, schedule appointments, and provide a high-touch, high-quality experience for prospective homeowners. You'll work across multiple builder partners, helping turn interest into action while setting the stage for a smooth and successful build.

In Short

• Manage online inquiries and schedule appointments.
• Provide high-quality customer experience for prospective homeowners.
• Work across multiple builder partners.
• Capture and convert online customer traffic into prospects.
• Guide customers through the sales process.
• Educate customers on builders and communities.
• Maintain relationships with builders and marketing teams.
• Utilize CRM for managing online prospects.
• Attend online sales meetings and workshops.
• Develop online sales strategies and best practices.

Requirements

• Available to work 12-hour shifts including weekends.
• Strong communication and organizational skills.
• Proficiency in Microsoft Office.
• Attention to detail and time management.
• Sales, real estate, or construction experience preferred.
• Bachelor’s degree preferred.
• Background check required.

Benefits

• Salary-based compensation plus bonuses.
• Paid time off and holidays.
• Access to medical, dental, and vision insurance.
• Life insurance and short-term disability benefits.
• 401(k) with company match.
• Paid parental leave.
• Discounts through PerkSpot.