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Manager, Solution Architecture - Digital Experience - Remote

Posted 8 weeks ago
All others
Full Time
British Columbia, Canada

Overview

As a Manager, Solution Architecture focused on digital experience, you will be responsible for leading a team that builds compelling interactive experiences for users, delivering impactful business value to our clients.

In Short

  • Own all aspects of the Digital Experience Architecture team.
  • Train and mentor a team of consultants and architects.
  • Oversee enterprise-level engagements with a hands-on approach.
  • Act as a trusted advisor for our customers.
  • Manage the team and day-to-day relationships.
  • Drive innovation in solution delivery and methodology.
  • Provide executive level project leadership.
  • Travel for targeted customer project meetings.
  • Act as a NeuraFlash evangelist in the Salesforce Community.
  • Cultivate a team and company culture of success and fun.

Requirements

  • 5+ years of experience leading client-facing projects.
  • 3+ years of direct team management experience.
  • Knowledge of core Salesforce CRM functionality.
  • Hands-on experience with products like Einstein Bots.
  • Proficiency in design tools such as Lucidchart and Figma.
  • Experienced in all phases of professional services delivery.
  • Track record of preparing SOWs and negotiating contracts.

Benefits

  • Remote & In-Person work flexibility.
  • Travel opportunities for certain roles.
  • Flexible working hours to accommodate personal needs.
  • Collaborative culture with open communication.
  • Fun team-building activities and celebrations.
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NeuraFlash

NeuraFlash is a leading AI and Consulting Partner of Amazon and Salesforce, dedicated to transforming contact centers through AI-powered experiences. Founded in 2016, the company has experienced rapid growth, averaging over 35% year-over-year, and is committed to continuous learning and innovation. NeuraFlash specializes in leveraging technologies such as Amazon Connect, Salesforce Service Cloud, and GenAI to optimize customer and employee journeys. With a strong focus on customer satisfaction and a collaborative work culture, NeuraFlash offers exciting career opportunities and fosters positive relationships among its global team.

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