AWS Manager/Sr. Manager - Remote

Overview

As an AWS Manager/Sr. Manager at NeuraFlash, you will lead and mentor a team of AWS professionals, driving innovation in AI-powered solutions and ensuring high performance within the organization.

In Short

• Serve as the AWS subject matter expert for the internal team.
• Coach, lead, and mentor junior AWS members.
• Set objectives and lead team meetings.
• Participate in headcount planning and budget securing.
• Build and support motivated teams.
• Collaborate with business leaders to prioritize work.
• Own the OKR setting and review process.
• Lead hiring efforts for the team.
• Work in a hybrid role as an AWS Solution Architect.
• Contribute to ongoing function work while overseeing multiple projects.

Requirements

• 3+ years of experience leading technical teams.
• AWS Solution Architect Associate Certification.
• Understanding of people management strategies.
• Experience in Contact Center domain.
• Amazon Connect experience.
• Experience integrating Amazon Connect with Salesforce.
• Experience in Cloud Contact Center as a Service (CCaaS).

Benefits

• Remote and in-person work options.
• Travel opportunities with up to 25% commitment.
• Flexible work culture.
• Collaborative environment with open communication.
• Fun team celebrations and activities.