Senior Systems Engineer - Remote

Overview

The Senior Engineer is a key technical role within the Managed Service Provider (MSP), responsible for designing, implementing, and supporting advanced IT solutions for clients. This role involves leading complex projects, mentoring junior staff, and providing expert-level support to ensure seamless IT operations for clients.

In Short

• Serve as a technical escalation point for complex issues across multiple technologies.
• Architect and implement advanced IT solutions, such as migrations and cloud deployments.
• Act as a technical advisor to clients for system improvements.
• Manage, configure, and troubleshoot client environments.
• Lead or participate in IT projects, ensuring timely delivery.
• Provide guidance and training to junior engineers.
• Identify opportunities for automation to improve efficiency.
• Implement security best practices for Windows systems.
• Oversee virtualization environments using platforms like VMware.
• Develop and maintain technical documentation.

Requirements

• Strong expertise in Windows Server environments (2016/2019/2022).
• Advanced knowledge of Active Directory, Group Policy, DNS, DHCP.
• Proficiency in virtualization platforms (VMware/Hyper-V).
• Automation and scripting with PowerShell or Python.
• Familiarity with ITSM tools (e.g., ServiceNow, ConnectWise).
• Strong interpersonal skills for managing client relationships.

Benefits

• Opportunity to lead complex IT projects.
• Mentorship and training opportunities.
• Work in a dynamic and collaborative environment.
• Engage with diverse client environments.
• Continuous learning and professional development.