Remote Otter LogoRemoteOtter

L2-L3 Infrastructure Support Engineer - Remote

Posted 14 weeks ago
DevOps / Sysadmin
Full Time
Worldwide

Overview

We are seeking a tech-savvy Infrastructure Support Engineer to provide exceptional remote support to end users and participate in various IT projects.

In Short

  • Provide remote support to end users
  • Collaborate on IT projects
  • Deliver outstanding customer service
  • Utilize Microsoft Windows expertise
  • Manage Office 365 accounts
  • Perform Active Directory tasks
  • Resolve client issues effectively
  • Demonstrate self-motivation and adaptability

Requirements

  • 2-3+ years of IT experience
  • Strong skills in Microsoft Windows and Office 365
  • Proven troubleshooting abilities
  • Basic Active Directory knowledge
  • Exceptional customer service skills
  • Strong problem-solving capabilities
  • Willingness to learn new technologies
  • Full availability to work in Houston, Texas time zone

Benefits

  • Work remotely
  • Opportunity to participate in IT projects
  • Continuous learning and development
Netsurit logo

Netsurit

Netsurit is a forward-thinking technology company dedicated to providing exceptional IT support and infrastructure solutions. With a focus on customer service excellence, Netsurit operates in a fully remote environment, allowing team members to collaborate effectively while supporting end users across various technical challenges. The company values continuous learning and adaptability, ensuring that its professionals stay updated with the latest industry trends and technologies. Based in Houston, Texas, Netsurit emphasizes a culture of teamwork and self-motivation, making it an ideal workplace for tech-savvy individuals passionate about enhancing user satisfaction and operational efficiency.

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