Training Coordinator at Netflix House - Remote

Overview

The Training Coordinator at Netflix House will support the training and development of the Crew to ensure excellent service for fans and guests, focusing on operational readiness and continuous improvement.

In Short

• Facilitate onboarding sessions for new crew members.
• Design and coordinate position-specific training programs.
• Manage safety and regulatory training certifications.
• Maintain accurate training records and compliance documents.
• Introduce new training methodologies and engagement strategies.
• Serve as a training subject matter expert.
• Foster a culture of continuous improvement.
• Ensure training aligns with company values and storytelling traditions.
• Work flexible hours including nights and weekends.
• Commit to diversity and inclusion in the workplace.

Requirements

• 3+ years of operational training experience.
• Experience in a fast-paced retail or guest-facing environment.
• Strong knowledge of tracking systems and compliance processes.
• Excellent verbal and digital communication skills.
• Innovative thinking and problem-solving abilities.
• Commitment to fostering a safe and inclusive workforce.
• Availability to work on weekends and holidays.

Benefits

• Opportunity to work in a dynamic entertainment environment.
• Engagement with a diverse team.
• Focus on continuous learning and development.
• Participation in a culture of excellence and innovation.
• Access to Netflix's entertainment offerings.