Vice President, Strategy & Operations - Remote

Overview

NerdWallet is looking for a strategic and operational leader to join as Vice President, Strategy & Operations for one of our high-growth verticals. In this role, you will be responsible for driving business performance, scaling operational capabilities, and leading strategic initiatives that create long-term impact. This is a highly visible leadership role that partners closely with executive stakeholders and cross-functional teams to optimize how we plan, operate, and grow the business.

In Short

• Lead annual and quarterly business planning processes, including KPI development, financial forecasting, and performance reviews.
• Provide strategic insights and executive-level reporting on vertical performance, market trends, and competitive positioning.
• Collaborate with vertical General Managers and product leaders to shape strategic investments and guide business decisions.
• Build and implement scalable operational systems, workflows, and governance structures that improve efficiency, reduce risk, and support revenue growth.
• Optimize core marketplace and broker operations through better forecasting, conversion tracking, lead funnel performance, and client success workflows.
• Leverage analytics to monitor and improve performance across customer experience, partner enablement, and revenue generation.
• Identify, scope, and lead cross-functional strategic initiatives that unlock growth opportunities, improve operational efficiency, and enhance our competitive edge.
• Ensure initiatives are aligned with company priorities and executed effectively in partnership with Product, Revenue, Marketing, and Finance.
• Hire, manage, and develop high-performing teams across strategy, operations, analytics, and business development.
• Foster a culture of execution, accountability, and continuous improvement, with a strong focus on data-informed decision making.

Requirements

• Minimum of 15 years of experience in operations, analytics, strategy, or revenue performance roles.
• At least 8 years of experience in senior leadership roles with direct responsibility for managing teams and driving strategic business outcomes.
• Strong understanding of sales analytics, CRM systems, and lead-to-close operations.
• Proven track record of leading strategic planning, managing large-scale operational transformations, and scaling business processes in growth environments.
• Deep experience in financial services, real estate or a related industry with working knowledge of affiliate marketing or lead generation models.
• Advanced skills in SQL and fluency in data visualization and analytics tools such as Tableau or Looker; familiarity with Python or R is a plus.
• Exceptional communication skills with the ability to influence senior stakeholders and align cross-functional teams.
• Ability to manage complex projects and deliver measurable outcomes in fast-paced environments.
• Bachelor's degree in Business, Economics, Statistics, or a related analytical field is required. An advanced degree such as an MBA is preferred.

Benefits

• Industry-leading medical, dental, and vision health care plans for employees and their dependents.
• Rejuvenation Policy – Vacation Time Off + 11 holidays + 4 Mental Health Days Off.
• New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care.
• Mental health support.
• Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests.
• Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution.
• Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend.
• Work from home equipment stipend and co-working space subsidy.
• Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities.
• 401K with company match.