Lead Site Reliability Engineer - Remote

Overview

Neon is an open-source company on a mission to enable developers to ship faster on a serverless platform (which is powered by Postgres at the bottom of its stack).

Are you an experienced Lead Site Reliability Engineer eager to lead a high-performing, remote team? Do you thrive on mentoring engineers, optimizing workflows, and driving innovation? If you're passionate about building scalable solutions, fostering collaboration, and making a real impact, we want to hear from you!

In Short

• Lead & Empower: Manage a high-performing distributed team (5+ engineers across the EU), creating a culture of growth, collaboration, and innovation.
• Remove Roadblocks: Identify and eliminate obstacles to maximize productivity and efficiency.
• Coach & Mentor: Spend significant time helping engineers grow, supporting career development, and evaluating performance.
• Optimize & Scale: Work closely with tech leads and product managers to refine processes, tackle tech debt, and ensure fast, high-quality delivery.
• Enhance Communication: Foster strong collaboration within the team and across departments.
• Drive Strategic Impact: Align infrastructure projects with broader business goals to maximize effectiveness.
• Maintain Reliability: Ensure a healthy and scalable on-call process for the team.
• Grow the Team: Expand our impact by recruiting and hiring top-tier Software Engineers.

Requirements

• Engineering Leadership Experience: 2+ years in an Engineering Management role, plus 5+ years of hands-on coding experience.
• Cloud & Platform Expertise: Strong background in leading/building teams that build cloud services or platforms.
• Remote Team Management: Proven ability to lead and scale distributed teams across multiple time zones.
• Coaching & Communication: Strong mentoring skills, high emotional intelligence, and exceptional prioritization abilities.
• Execution & Delivery: Experience planning, shipping, and iterating on complex infrastructure projects with predictability.
• Problem-Solving Mindset: Ability to implement tools, processes, and unblock teams to drive continuous improvement.
• Technical Fluency: Cloud: Azure and/or AWS experience, Infrastructure: Kubernetes (multi-cluster, multi-cloud), Linux environments, Monitoring: Prometheus ecosystem (Grafana, Loki, Tempo, VictoriaMetrics), Scalable & Repeatable Infrastructure: Focus on efficiency and automation, Debugging & Innovation: Love solving challenges with no easy answers.
• Excellent English Communication: Native or near-native verbal and written skills.
• Curiosity & Growth: Passion for staying up to date with CS papers, trends, and best practices.

Benefits

• Impact: Work on critical infrastructure projects that power our platform.
• Growth: Lead a talented team and shape the future of our engineering culture.
• Flexibility: Fully remote with a distributed team across the EU.
• Innovation: Be at the forefront of cloud technologies and DevOps best practices.