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Customer Support Specialist (Turkish & English Speaking) - Remote

Posted 6 weeks ago
Customer Service
Full Time
Turkey

Overview

Join the excitement with Neo Group, recruiting on behalf of our valued partner! Our partner isn’t just expanding; they’re revolutionizing the entire game, mastering profitability with every new venture. But what truly drives this transformation? It's talented individuals like you. Be part of this journey as we work together to redefine gaming on a global scale.

We are seeking a motivated and customer-oriented individual to join our team as a Customer Support Specialist. As a Customer Support Specialist, you will be responsible for providing exceptional service and support to our customers.

In Short

  • Engaging with customers via chat and email.
  • Responding swiftly and accurately to inquiries.
  • Handling complaints and resolving challenges.
  • Ensuring customer satisfaction through professional communication.
  • Maintaining precise records of customer interactions.
  • Spotting opportunities for process improvements.
  • Sharing insights with management.

Requirements

  • Fluency in Turkish and English.
  • Strong communication skills.
  • Ability to handle customer complaints.
  • Experience in customer service preferred.

Benefits

  • Opportunity to work in a dynamic environment.
  • Be part of a revolutionary company.
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Neo Group

Neo Group is a dynamic and innovative company in the iGaming industry, dedicated to revolutionizing the gaming experience on a global scale. With a clear mission to achieve profitability and expansion in every market, Neo Group prioritizes the growth and well-being of its team members, fostering an environment where individuals can thrive. The company is committed to building a resilient global business that adapts to local market changes while enhancing the quality of life and growth opportunities for employees and partners alike. Guided by core values of Trust, Development, Stability, People-First, and Accountability, Neo Group is not just focused on business success but also on creating a vibrant community that values its people.

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