Customer Support Agent (Russian-speaking) - Remote

Overview

We are looking for Customer Support Agents (Russian-speaking) to join our partner's Customer Support team on behalf of our partners!

In Short

• Respond to customer inquiries and provide prompt and accurate assistance in Russian through chats, emails and calls.
• Handle customer complaints and resolve issues effectively.
• Ensure customer satisfaction through professional and courteous communication.
• Maintain detailed and accurate records of customer interactions and transactions.
• Identify opportunities for process improvements and provide feedback to management.

Requirements

• Fluency in Russian.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to handle complaints and resolve issues.
• Attention to detail and record-keeping skills.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic team.
• Flexible working hours.
• Training and development opportunities.
• Supportive work environment.