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Strategic Account Manager - Remote

Posted 1 week ago
Sales / Business
Full Time
CA, USA

Overview

The Strategic Account Manager will lead relationships with top brands using Nectar, acting as a customer strategist and AI advisor to help brands adopt AI into their marketing and support workflows.

In Short

  • Own the full customer lifecycle: onboarding, workflow integration, account health monitoring, and renewals
  • Act as the main point of contact for brand stakeholders, ensuring high adoption and measurable outcomes
  • Translate marketing, support, and community goals into scalable, agent-driven workflows
  • Guide customers through the setup and optimization of AI agents
  • Deliver proactive insights, performance reviews, and success plans
  • Collaborate closely with product, design, and engineering to represent customer needs
  • Contribute to internal playbooks and customer onboarding experiences

Requirements

  • 3+ years in account management, partnerships, or brand-side marketing/ops leadership
  • Hands-on familiarity with modern marketing workflows
  • Demonstrated interest in AI and tools like ChatGPT or OpenAI
  • High emotional intelligence and clear communication skills
  • History of high performance with multiple promotions
  • MBA preferred and top-tier academic background is a plus

Benefits

  • Competitive salary and meaningful equity
  • Full health, dental, and vision benefits + 401(k) matching
  • Access to cutting-edge AI tooling and experimentation budget
  • High-ownership role working directly with founders and product
  • Flexible hybrid model from our Palo Alto HQ
  • Clear path to leadership in customer strategy, success, or product
Nectar logo

Nectar

Nectar Inc is a dynamic organization focused on delivering high-quality online learning content. The company values precision and clarity in communication, seeking skilled professionals to enhance the quality of its written materials. With a commitment to maintaining consistency in style and voice, Nectar Inc emphasizes the importance of adhering to established style guides and organizational standards. The company fosters a collaborative environment where attention to detail and strong organizational skills are essential for success.

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