Phlebotomy Operations Manager - Remote

Overview

The Phlebotomy Operations Manager oversees Natera's phlebotomy program at the designated patient service center, ensuring quality blood collection and management of phlebotomists.

In Short

• Manage phlebotomy operations and staff at the patient service center.
• Ensure compliance with legal regulations and quality standards.
• Perform blood specimen collection and maintain specimen integrity.
• Track and report quality control metrics to management.
• Provide training and support to phlebotomists.
• Handle customer feedback and resolve issues as needed.
• Maintain a safe and healthy work environment.
• Participate in professional development and training.
• Manage scheduling and resource allocation for blood draws.
• Contribute to the reputation and efficiency of Natera’s phlebotomy services.

Requirements

• Minimum of 5 years of phlebotomy experience.
• Experience in customer care and managing phlebotomy teams preferred.
• High School Diploma or equivalent required.
• Phlebotomy Certification preferred where applicable.
• Bilingual language skills preferred.
• Ability to adhere to professional and legal standards.
• Excellent communication and teamwork skills.
• Familiarity with mobile phlebotomy services.
• Ability to learn and utilize online tools for management.
• Previous financial and budgetary experience preferred.

Benefits

• Comprehensive medical, dental, and vision plans.
• Free genetic testing for employees and their families.
• 401k benefits and commuter benefits.
• Generous employee referral program.
• Pregnancy and baby bonding leave.
• Opportunities for professional growth and development.
• Inclusive and diverse workplace environment.
• Access to educational opportunities and professional publications.
• Participation in a mission-driven organization.
• Supportive team culture focused on health and innovation.