Senior Staff Engineer, ServiceNow - Remote

Overview

Nagarro is a Digital Product Engineering company seeking a Senior Staff Engineer with extensive experience in ServiceNow development and implementation.

In Short

• 10+ years of total experience required.
• Strong working experience in ServiceNow development.
• Expertise in ITSM, ITOM, CMDB, and Service Mapping.
• Hands-on experience with ServiceNow Discovery and MID Server configuration.
• Proficiency in developing integrations (REST, SOAP, JDBC).
• Strong scripting skills in JavaScript and Glide.
• Experience in Agile or DevOps environments.
• Knowledge of ITIL frameworks.
• Mentoring team members and ensuring high standards.
• Excellent communication skills.

Requirements

• Bachelor’s or master’s degree in computer science or related field.
• Experience with large-scale ServiceNow implementations.
• Knowledge of CMDB best practices.
• Ability to lead UAT and production rollouts.
• Experience in troubleshooting and resolving complex bugs.
• Ability to justify design decisions during reviews.
• Continuous improvement mindset.
• Constructive feedback to team members.

Benefits

• Dynamic and non-hierarchical work culture.
• Opportunity to work with a global team.
• Involvement in exciting projects and products.