Senior Staff Engineer, ServiceNow - Remote

Overview

The Senior Staff Engineer at Nagarro will be responsible for the technical specification and implementation of ServiceNow solutions, focusing on various modules and integrations while mentoring team members.

In Short

• 10+ years of total experience required.
• Strong experience in ServiceNow, particularly in Service Portal and ITSM.
• Hands-on experience with ServiceNow integrations.
• Understanding of ITIL principles is essential.
• Ability to translate business needs into technical designs.
• Proficient in scripting and configuration within ServiceNow.
• Mentoring team members and driving technology solutions.
• Excellent analytical and problem-solving skills.
• Experience in writing and reviewing design documents.
• Remote work opportunity.

Requirements

• Bachelor's or Master's degree in computer science or related field.
• Strong working experience in ServiceNow modules.
• Ability to manage partnerships across the organization.
• Experience in developing technical solutions and performing integration tests.
• Proficient in communicating technology solutions.
• Ability to explore and grasp new technologies.
• Experience in defining guidelines for project implementation.
• Strong understanding of business processes.
• Experience in reviewing architecture and design for best practices.
• Ability to identify and narrow down solutions for client requirements.

Benefits

• Dynamic and non-hierarchical work culture.
• Opportunity to work with a global team of experts.
• Mentorship opportunities.
• Engagement in innovative projects.
• Flexible working arrangements.