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IT Support Specialist - Remote

Posted 6 days ago
DevOps / Sysadmin
Full Time
Philippines

Overview

MySigrid is seeking an experienced IT Support Specialist to provide technical support and ensure seamless technology experiences for our team.

In Short

  • First point of contact for technical issues.
  • Support both hardware and software systems.
  • Troubleshoot and resolve issues related to Windows and MacOS.
  • Assist with employee onboarding/offboarding.
  • Monitor and maintain IT systems.
  • Support software updates and basic cybersecurity.
  • Maintain IT documentation and knowledge base.
  • Work closely with the IT team.
  • Escalate complex issues when necessary.

Requirements

  • Experience in IT support roles.
  • Familiarity with Windows and MacOS environments.
  • Knowledge of network and hardware troubleshooting.
  • Experience with SaaS applications.
  • Strong problem-solving skills.
  • Ability to work in a remote team environment.

Benefits

  • Flexible work environment.
  • Opportunities for professional growth.
  • Collaborative team culture.
  • Access to state-of-the-art technology.
MySigrid logo

MySigrid

MySigrid is a dynamic venture capital firm focused on supporting innovative startups and strategic initiatives. The company values organization and detail-oriented work, seeking individuals who can effectively manage day-to-day operations and enhance communication within the team. MySigrid utilizes a proprietary platform for task management, ensuring seamless operations and oversight of deal flow. The firm offers a supportive work environment with benefits that promote work-life balance, including remote work opportunities, comprehensive training, and health packages for employees and their dependents.

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