Staff User Researcher - Remote

Overview

As a Staff User Researcher leading user research efforts for Murmuration's SaaS platform, you'll work with a talented team to develop and execute strategies that help our partners succeed.

In Short

• Conduct user research to identify and define pain points and validate proposed solutions.
• Lead complex research initiatives spanning multiple product areas.
• Partner with development teams on user interviews and synthesis activities.
• Create clear, actionable deliverables that inform product strategy.
• Develop and lead a comprehensive user research strategy.
• Leverage qualitative, quantitative, and mixed research methods.
• Create frameworks and metrics to measure the impact of user research.
• Collaborate with cross-functional partners to share insights.
• Establish and maintain standards for user research practice.
• Coach product teams on user research planning and execution.

Requirements

• Advanced methodological expertise in user research.
• Experience in leading user research programs.
• Strong collaboration skills with product managers and designers.
• Ability to develop and analyze user research metrics.
• Experience with qualitative and quantitative research methods.
• Strong communication skills for advocacy of user needs.
• Experience in creating research frameworks and playbooks.
• Ability to coach and guide teams on research practices.
• Experience in managing participant recruitment and insights repository.
• Strong organizational skills for coordinating research activities.

Benefits

• Opportunity to impact civic engagement positively.
• Work with a talented and dedicated team.
• Contribute to building intuitive platforms for advocacy.
• Engage in meaningful work that drives social change.
• Access to professional development opportunities.
• Flexible work environment.
• Collaborative culture focused on user needs.
• Support for innovative research practices.
• Access to a central repository of insights.
• Competitive benefits package.