Junior Dealer Management Advisor - Remote

Overview

The Junior Dealer Management Advisor at MSX International will engage with dealerships to enhance customer experience, drive sales, and improve operational efficiency within the automotive sector.

In Short

• Interface with 30-40 assigned dealerships to provide support.
• Build relationships with dealer operators and managers.
• Prepare for remote dealer contacts by reviewing priorities and reports.
• Consult on customer retention and profitability strategies.
• Evaluate parts department inventory management processes.
• Coordinate resolution of warranty and customer issues.
• Analyze marketing plans and identify business opportunities.
• Manage time and projects independently.
• Implement strategies to grow business and customer satisfaction.
• Travel as necessary for dealership visits.

Requirements

• Bachelor’s Degree preferred, Associates minimum required.
• Sales experience in automotive service preferred.
• Strong customer service and communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Ability to develop and deliver presentations.
• Strong problem-solving abilities.
• Experience in building performance reports.
• Ability to train individuals or groups.
• Must be able to multi-task in a busy environment.
• Demonstrates a friendly and positive attitude.

Benefits

• Opportunity to work with a diverse workforce.
• Engagement with leading automotive brands.
• Professional development opportunities.
• Supportive work environment.
• Potential for travel and field experience.