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Automotive Technical Support Agent with French - Remote

Posted 12 weeks ago
Customer Service
Full Time
Worldwide

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Overview

As an Automotive Technical Support Agent, you will provide expert assistance in diagnosing complex technical issues for an international premium automobile manufacturer, supporting the dealer network with quick solutions and acting as an interface between the manufacturer and the dealers.

In Short

  • Provide technical support for automotive dealerships
  • Work closely with workshop technicians
  • Assist in diagnosing complex technical issues
  • Support repair instructions via communication channels
  • Opportunity to work from home or remotely
  • Relocation package available for candidates outside Hungary
  • Regular training and career progression opportunities
  • Join a diverse and welcoming team
  • Must be fluent in English and French
  • Ideal candidates have automotive experience

Requirements

  • Proven automotive experience
  • Confident in technical resolution and warranty procedures
  • Fluent in English and French
  • Excellent verbal and written communication skills
  • Ability to work independently
  • Strong organizational and time management skills
  • Customer-focused with strong business acumen
  • Attention to detail
  • Personal integrity and credibility
  • Experience in collaborative environments is a plus

Benefits

  • Work from home or remote options
  • Relocation assistance for international candidates
  • Access to global career opportunities
  • Professional and relaxed working environment
  • Regular training and development
  • Diverse team culture
MSX International logo

MSX International

MSX International has been a trusted partner to leading automotive brands for over 25 years, providing support in transforming businesses and managing operations in areas such as Customer Experience, Repair Optimization, Learning, and Insights. With a workforce of over 5,000 employees across more than 80 countries, the company combines deep industry expertise with innovative technology solutions to help automotive clients enhance revenue, reduce costs, and improve operational efficiency and customer satisfaction. MSX International is dedicated to helping its clients achieve their full potential and aims to be their global partner of choice.

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