Program Manager - Remote/East Coast

Overview

The Program Manager will lead a team focused on driving the successful activation and adoption of connected vehicle solutions at client dealerships across the US, maximizing customer engagement and ensuring seamless onboarding.

In Short

• Lead and mentor a team of Junior Activation Specialists.
• Develop and implement activation strategies for connected services.
• Educate dealership personnel on connected services value proposition.
• Establish and monitor KPIs related to activation and engagement.
• Optimize the activation process and develop best practices.
• Oversee customer onboarding and support for connected services.
• Collaborate with marketing to promote connected services.
• Prepare reports on team performance and activation progress.
• Occasional travel to client dealerships may be required.

Requirements

• Bachelor's degree in Business, Marketing, or related field preferred.
• 5+ years of experience in program management, sales, or marketing.
• Experience leading teams to achieve targets.
• Proven ability to develop successful customer engagement strategies.
• Strong understanding of connected vehicle technologies.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Proficiency in marketing automation tools is a plus.
• Experience with automotive dealerships is desirable.

Benefits

• Opportunity to work remotely.
• Engage with cutting-edge technology in the automotive sector.
• Collaborative work environment.
• Professional development opportunities.
• Inclusive and diverse workplace.