Product Excellence Manager - Remote, East Coast

Overview

The Product Excellence Manager will serve as the technical expert for Sartorius' cell culture media portfolio, focusing on lead generation, sales enablement, and customer engagement.

In Short

• Serve as subject matter expert for cell culture media products.
• Provide technical support and guidance to customers and teams.
• Collaborate with sales to identify and pursue new business opportunities.
• Conduct training sessions for customers and internal teams.
• Monitor market trends and customer feedback for product improvement.
• Assist in developing marketing materials for product promotion.
• Build and maintain strong customer relationships.
• Provide insights for new product development.
• Work in a flexible and supportive environment.
• Contribute to a culture of sustainability and openness.

Requirements

• Bachelor's degree in Biology, Biochemistry, or related field; Master's preferred.
• 5 years of experience in the biopharmaceutical industry.
• Hands-on experience in mammalian cell culture preferred.
• Exceptional communication and presentation skills.
• Strong customer orientation and relationship-building skills.
• Alignment with company values of sustainability and openness.

Benefits

• Personal and professional development opportunities.
• Work-life balance with paid vacation and flexible schedules.
• Comprehensive onboarding and training programs.
• Health and well-being support options.
• Retirement savings plan with company match.
• Company-paid benefits including life insurance and wellness programs.