We’re ServiceByte — a people-first IT company that’s been keeping Westchester County connected and protected since 2010. We serve both businesses and residential clients, and pride ourselves on being responsive, friendly, and truly invested in the long-term success of the people we support.

We’re growing and looking for a passionate IT Solutions Engineer who loves designing and building modern infrastructure solutions. If you thrive on solving complex technical challenges, enjoy collaborating with clients, and want to be part of a team where game nights and team dinners are just as important as project deadlines — let’s talk.

In Short

Lead the design, implementation, and optimization of scalable IT infrastructure.
Design robust, high-performance infrastructure (networking, systems, storage, virtualization, cloud).
Configure and fine-tune network and server environments (Fortinet, Ubiquiti, Windows, Hyper-V, Azure).
Develop and integrate solutions tailored to each client’s needs.
Implement security protocols and ensure compliance across environments.
Monitor and optimize systems for peak performance.
Consult directly with clients as a trusted technical partner.

Requirements

5+ years of experience in infrastructure design, deployment, and support — MSP experience required.
Solid skills across networking, cloud, security, and systems — especially with Fortinet, Ubiquiti, Azure, Windows, and Hyper-V.
Comfort with scripting and automation (PowerShell, Python) and tools like Ansible or Puppet.
A curious, solution-focused mindset and excellent communication skills.
A relevant degree in IT or a related field.

Benefits

$80,000 base salary
Full-time, in-office role in Ossining, NY, with some remote flexibility
Mileage reimbursement for local travel
Health, vision, and dental benefits (after probation period)
401(k) with 3% match
2 weeks PTO
Performance bonuses, service credits, and other perks
Team bonding through game nights, dinners, and events

MSP Hire

MSP Hire, operating under the name ServiceByte, is a people-first IT company dedicated to keeping Westchester County connected and protected since 2010. The company serves both business and residential clients, emphasizing responsiveness, friendliness, and a genuine investment in the long-term success of those they support. With a focus on modern infrastructure solutions, ServiceByte fosters a collaborative and enjoyable work environment, where team bonding and personal relationships are valued just as much as project deadlines.

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