Field Service Engineer II - Remote

Overview

The Field Engineer II will perform preventative maintenance, installations, troubleshooting, and repairs on medical equipment within a hospital or healthcare system.

In Short

• Perform preventative maintenance and repairs on medical equipment.
• Assist customers in using instruments and systems.
• Provide educational programs and training for customers.
• Troubleshoot customer complaints and perform necessary repairs.
• Develop and maintain customer relationships for satisfaction.
• Conduct intake meetings to establish service plans.
• Utilize data analysis skills to resolve customer issues.
• Maintain documentation of services performed.
• Work with service engineering team for effective solutions.
• Available for after-hours and rotating on-call schedule.

Requirements

• Associates or Bachelor’s degree or equivalent experience.
• 6+ years of experience servicing electrical equipment.
• 2+ years of experience servicing medical equipment.
• Proficiency in Microsoft Office Suite.
• Strong communication and troubleshooting skills.
• Valid Driver's License.
• Legal authorization to work in the U.S.

Benefits

• Professional development opportunities.
• Competitive compensation.
• Supportive work environment.
• Career opportunities in a collaborative culture.