Field Service Engineer I - Remote

Overview

The Field Service Engineer I at Advanced Sterilization Products is responsible for providing customer service solutions related to the installation and maintenance of ASP systems, ensuring customer satisfaction and system performance.

In Short

• Collaborate with sales and clinical education teams.
• Perform installation and maintenance of ASP systems.
• Manage compliance and documentation requirements.
• Troubleshoot technical issues for customers.
• Document service activities and equipment performance.
• Manage inventory and conduct audits.
• Participate in on-call rotations.

Requirements

• High School Diploma or Equivalent.
• Experience in field service or biomedical engineering.
• Proven customer service skills.
• Proficient in Office programs like Word and Excel.
• Understanding of inventory management.
• Excellent communication and teamwork abilities.
• Ability to lift up to 80 pounds.
• Required travel within assigned territories.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement with a variety of technical challenges.
• Collaboration with sales and clinical teams.
• Potential for career growth in the medical device industry.