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Field Service Engineer I - Remote

Posted 6 weeks ago
Customer Service
Full Time
USA

Overview

The Field Service Engineer I at Advanced Sterilization Products is responsible for providing customer service solutions related to the installation and maintenance of ASP systems, ensuring customer satisfaction and system performance.

In Short

  • Collaborate with sales and clinical education teams.
  • Perform installation and maintenance of ASP systems.
  • Manage compliance and documentation requirements.
  • Troubleshoot technical issues for customers.
  • Document service activities and equipment performance.
  • Manage inventory and conduct audits.
  • Participate in on-call rotations.

Requirements

  • High School Diploma or Equivalent.
  • Experience in field service or biomedical engineering.
  • Proven customer service skills.
  • Proficient in Office programs like Word and Excel.
  • Understanding of inventory management.
  • Excellent communication and teamwork abilities.
  • Ability to lift up to 80 pounds.
  • Required travel within assigned territories.

Benefits

  • Opportunity to work in a dynamic environment.
  • Engagement with a variety of technical challenges.
  • Collaboration with sales and clinical teams.
  • Potential for career growth in the medical device industry.
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Fortive Careers

Fortive Careers encompasses Fluke Health Solutions’ Landauer business, a global leader in radiation safety and occupational monitoring. The company is committed to providing reliable and innovative solutions, along with exceptional customer service, to help clients ensure safety and regulatory compliance. Fortive aims to enhance customer experiences, create value through strategic account management, and drive its mission to improve lives worldwide.

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