Remote Otter LogoRemoteOtter

Customer Success Manager - Remote

Posted 7 weeks ago
Customer Service
Full Time
Worldwide

Overview

Moonhub is on a mission to build the world’s first AI recruiter, impacting millions of people’s livelihoods in the recruiting industry.

In Short

  • Join the founding customer success team at Moonhub.
  • Deliver quality candidates to customers using the Moonhub platform.
  • Understand client hiring requirements and manage communications.
  • Work cross-functionally with sales and product teams.
  • Provide product feedback to influence the product roadmap.
  • Minimize churn and maximize customer retention.
  • Engage in upselling and contract renewals.
  • Adapt quickly to technology products.
  • Possess a startup mindset and be execution-focused.
  • Strong problem-solving and communication skills are essential.

Requirements

  • Ability to learn and use technology products quickly.
  • Startup mindset - ability to move quickly and wear multiple hats.
  • Execution focused and detail oriented.
  • Strong customer problem-solving abilities.
  • Clear communication skills.

Benefits

  • Be part of a rapidly growing company with significant funding.
  • Work in a dynamic and innovative environment.
  • Opportunity to influence product development.
  • Collaborate with a talented team.
  • Flexible working conditions.
Moonhub logo

Moonhub

Moonhub is an innovative company dedicated to enhancing human potential through its AI-powered recruiting platform. The company focuses on streamlining the hiring process, enabling organizations to recruit talent more efficiently and effectively. With a commitment to customer success, Moonhub aims to transform the way companies approach recruitment by leveraging advanced technology.

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