Lead Machine Learning Scientist - Remote

Overview

As a Machine Learning Engineer at Monzo, you will play a pivotal role in transforming customer service by leveraging advanced machine learning techniques to enhance customer support experiences.

In Short

• Develop and deploy advanced Machine Learning models.
• Understand and route customer support needs effectively.
• Automate customer support resolutions.
• Collaborate with a diverse team of engineers and product managers.
• Experiment and innovate in technical approaches.
• Mentor other ML practitioners.
• Work with Python and SQL, and learn Go lang.
• Focus on customer outcomes and data-informed decisions.
• Flexible working hours and remote options available.
• Relocation support and visa sponsorship offered.

Requirements

• Experience in developing and deploying ML models.
• Proficiency in Python and SQL.
• Ability to tackle ambiguous problems.
• Passion for mentoring and sharing knowledge.
• Experience in fast-moving tech environments.
• Strong communication skills for non-technical audiences.
• Interest in the latest developments in Machine Learning.
• Self-starter mindset with proactive problem-solving.
• Experience with deep learning and graph-based architectures.
• Commercial experience with microservices is a plus.

Benefits

• Relocation assistance to the UK.
• Visa sponsorship available.
• Flexible working hours.
• £1,000 annual learning budget.
• Support for remote work setup.
• Inclusive and diverse work environment.
• Opportunity to work on impactful projects.
• Access to training courses and conferences.
• Collaborative team culture.
• Comprehensive benefits package.