Global Operations Change Delivery Manager - Remote

Overview

The Global Operations Change Delivery Manager will own and lead the end-to-end change management function, embedding a structured and proactive approach to how change is delivered across our partners.

In Short

• Lead change management across global operations.
• Ensure operational readiness for all change requests.
• Drive a governance framework for timely change delivery.
• Champion data-led decision making.
• Manage relationships with senior stakeholders.
• Support the growth of Change Partners.
• Implement continuous improvement initiatives.
• Provide leadership and direction to the team.
• Align change initiatives with customer experience outcomes.
• Drive proactive approaches to change management.

Requirements

• Experience in change management and operations.
• Strong leadership and people management skills.
• Ability to manage multiple stakeholders effectively.
• Experience with product teams and operational readiness.
• Hands-on approach to change management.
• Experience working with overseas partners.
• Ability to motivate and develop team members.
• Strong analytical and problem-solving skills.
• Proven ability to deliver coaching and upskilling.
• Understanding of assessing team capacity.

Benefits

• Salary range of £50,200 - £63,450 dependent on experience.
• Flexible working hours.
• £1,000 learning budget each year for training.
• Support for remote work setup.
• Share options.
• Inclusive and diverse working environment.
• Opportunities for growth and development.
• Access to various employee benefits.
• Work-from-home equipment provided.
• Empowerment to solve problems and change lives.