Customer Support Representative - Japanese - Remote

Overview

As a Customer Support Representative, you will provide exceptional service to customers of a top music streaming service, responding to inquiries in Japanese.

In Short

• Fully remote opportunity
• Respond to customer inquiries via inbound messages
• Work with a top music streaming service
• Must be proficient in Japanese and English
• Complete language assessments for qualification
• Passionate about music
• Exceptional customer service skills required
• Join a dynamic team
• Flexible working environment
• Opportunity for growth within the company

Requirements

• Fluency in Japanese and English
• Experience in customer service
• Strong communication skills
• Ability to work independently
• Passion for music
• Proficient in using messaging platforms
• Ability to handle customer inquiries professionally
• Willingness to complete language assessments
• Strong problem-solving skills
• Team player attitude

Benefits

• Work from home
• Flexible hours
• Opportunity to work with a leading brand
• Supportive team environment
• Career advancement opportunities
• Access to music industry insights
• Comprehensive training provided
• Competitive compensation
• Work-life balance
• Employee recognition programs