Japanese Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is excited to present a unique opportunity for a Japanese Speaking Customer Support representative to join our team in Greece, with a fully paid relocation package! This position offers a chance to embrace the rich culture of Greece while providing exceptional support to Japanese-speaking customers. In this role, you will engage with customers, resolve their inquiries, and ensure a seamless experience. If you are fluent in Japanese and looking for a new adventure, we invite you to apply!

In Short

• Provide outstanding customer support via phone, email, and chat in Japanese.
• Assist customers with product inquiries and provide accurate information.
• Address and resolve customer complaints effectively and professionally.
• Educate customers on services and guide them through their options.
• Document customer interactions precisely to ensure high-quality service.
• Work collaboratively with team members to improve customer satisfaction.

Requirements

• Fluency in Japanese.
• Strong communication skills.
• Ability to resolve issues effectively.
• Experience in customer support is a plus.
• Willingness to relocate to Greece.

Benefits

• Fully paid relocation package.
• Opportunity to experience Greek culture.
• Supportive team environment.
• Career growth opportunities.