Training Consultant 1 - Practice Management - Remote

Overview

The Training Consultant 1 - Practice Management serves as the primary trainer for small and medium-complexity practices, facilitating learning and improving training materials to achieve business goals.

In Short

• Deliver virtual and in-person training to physicians and office staff.
• Demonstrate competency in EHR and Practice Management Systems.
• Support and train on add-on features.
• Document training processes and make recommendations for improvements.
• Travel to deliver onsite training and workshops.
• Collaborate with teams to develop training materials.
• Maintain competency with product enhancements.
• Assist with support cases as needed.
• Demonstrate commitment to corporate goals.
• Troubleshoot technical issues.

Requirements

• 2+ years experience in software training or medical practice.
• Ability to travel 75-90% including weekends.
• Excellent written and verbal communication skills.
• Good problem-solving and decision-making abilities.
• Empathetic communicator with a consultative approach.
• Ability to work independently and as part of a team.
• Positive attitude with a customer service focus.
• Basic knowledge of Apple products.
• Excellent time management and organizational skills.
• Ability to learn new software easily.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) matching contributions.
• Generous Paid Time Off and Paid Parental Leave.
• Company paid Life and Disability benefits.
• Professional development opportunities.
• Global presence and collaboration opportunities.
• Weekly catered meals and wellness rooms.