RCM Operations Coordinator - Remote

Overview

ModMed is hiring a driven RCM Operations Coordinator to join our positive, passionate, and high-performing RCM Operations team focused on managing communication between internal and external teams, and monitoring tickets.

In Short

• Facilitate communication between various internal groups and the global RCM teams.
• Monitor client KPIs and work closely on any identified issues.
• Meet regularly with global vendor partners.
• Analyze trends to identify process or operational gaps.
• Assist in monitoring SLAs for global partners.
• Convey ModMed policies and procedures to global teams.
• Help global teams resolve IT and access issues.
• Interface between global and implementation teams.
• Monitor JIRA tickets to identify trends and issues.
• Ensure review and accuracy of Power BI Dashboards.

Requirements

• Bachelor's degree (preferred).
• Certificate in Medical Billing & Coding preferred.
• 5+ years of related experience.
• Exceptional written, verbal, and interpersonal communication skills.
• Comprehensive understanding of the full revenue cycle process.
• Strong understanding of Payer Policies and procedures.
• Advanced Excel skills.
• Ability to demonstrate and assist staff with Excel skills.
• Excellent time management & organizational skills.
• A professional demeanor is required.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) matching contributions.
• Generous Paid Time Off and Paid Parental Leave.
• Company paid Life and Disability benefits.
• Professional development opportunities.
• Global presence and in-person collaboration opportunities.
• Weekly catered breakfast and lunch.