Remote Otter LogoRemoteOtter

Mid-Level Supporting Engineer - Pixel Operations - Remote

Posted 13 weeks ago
Software Development
Full Time
USA

Overview

We are seeking a mid-level supporting engineer with a robust blend of technical and support skills to join our team, known as Pixel Operations. The ideal candidate will have experience with web analytics, tracking pixel / tag implementation and customer service.

In Short

  • Support pixel implementations and guide customers with setup and troubleshooting.
  • Serve as an expert on implementation across measurement platforms.
  • Resolve technical issues impacting pixel tracking.
  • Automate and streamline support and development processes.
  • Maintain and enhance monitoring and alert systems.
  • Foster team collaboration and knowledge-sharing.
  • Engage deeply with business goals and customer needs.
  • Write and review code in JavaScript.

Requirements

  • Proven customer support excellence.
  • Experience with pixel tracking and tag management systems.
  • Analytical thinking and ability to analyze complex data sets.
  • 2+ years of customer-oriented technical experience with HTML/CSS/JavaScript.
  • Skills in automation and scripting.
  • Solid track record of project delivery.
  • Effective collaboration and exceptional communication skills.

Benefits

  • 100% remote within the US.
  • Flexible vacation policy.
  • Annual vacation allowance for travel related expenses.
  • Three-day weekend every month of the year.
  • Competitive compensation.
  • 100% healthcare coverage.
  • 401k plan.
  • Flexible Spending Account (FSA) for dependent, medical, and dental care.
  • Access to coaching, therapy, and professional development.
MNTN logo

MNTN

MNTN is a forward-thinking company that specializes in advertising software, enabling brands to effectively reach their audiences across Connected TV, web, and mobile platforms. With a focus on transforming Connected TV into a direct-response, performance marketing channel, MNTN Performance TV has redefined television advertising. The company prides itself on its culture of quality, trust, ambition, and accountability, fostering an environment where employees are encouraged to take ownership and make impactful contributions. MNTN's solutions provide advertisers with total transparency and control over their campaigns, supported by the fastest go-live in the industry. The company values diversity, inclusion, and the professional growth of its team members, making it an enjoyable and impactful place to work.

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