Collections and Billing Specialist - Remote

Overview

A Collections and Billing Specialist is needed at Mitratech to manage outstanding payments and support the billing team, requiring professionalism and excellent communication skills.

In Short

• Monitor customer accounts to identify outstanding invoices.
• Contact clients early to encourage timely payments.
• Investigate historical data for outstanding invoices.
• Resolve billing and customer payment queries.
• Keep records of account status and collection efforts.
• Analyze aging reports related to billing activities.
• Report weekly on collection activity.
• Assist the billing team with their requirements.
• Participate in process improvement initiatives.

Requirements

• Proven experience as a Collections Analyst or similar role.
• Strong attention to detail and accuracy in collections.
• Excellent communication skills in English.
• Proficient in Salesforce Billing, NetSuite, and Microsoft Office.
• Knowledge of accounting principles and billing regulations.
• Problem-solving skills.
• Ability to manage stress and work with targets.

Benefits

• Diverse and inclusive work culture.
• Opportunities for learning and professional growth.
• Supportive team environment.
• Chance to work with leading-edge technologies.
• Entrepreneurial spirit with enterprise investment.