Remote Otter LogoRemoteOtter

Billing and Collections Specialist - Remote

Posted 8 weeks ago
Finance / Legal
Full Time
USA

Overview

The Billing and Collections Specialist will handle billing processes, manage the A/R function, ensure timely and accurate processing of customer payments, and maintain strong relationships with customers and internal stakeholders.

In Short

  • Handle billing processes, including generating and sending invoices to customers.
  • Ensure timely and accurate processing of billing adjustments and credits.
  • Monitor and manage the billing and A/R inboxes, responding to customer inquiries promptly.
  • Collaborate with sales and customer support teams to address billing issues.
  • Apply customer deposits daily, ensuring accuracy and timeliness.
  • Manage accounts receivable overpayments and resolve discrepancies.
  • Reconcile customer accounts and prepare regular reports on A/R status.
  • Assist in the development and implementation of process improvements.
  • Ensure compliance with company policies related to billing and collections.

Requirements

  • Post-secondary education at the Bachelor's Degree or College diploma level.
  • 1-3 years of relevant work experience in billing.
  • Strong analytical and problem-solving skills.
  • Intermediate proficiency in MS Excel, including pivot tables.
  • Excellent verbal and written communication skills.
  • Superior organizational skills and attention to detail.
  • Ability to work independently and exercise good judgment.
  • Adaptability and willingness to learn.
  • Ability to collaborate effectively with team members.
  • Experience using NetSuite and Salesforce is highly desired.

Benefits

  • Join a company at the forefront of technology.
  • Be part of Canada's top workplaces in various categories.
  • Collaborative and award-winning culture.
  • Opportunities for professional growth and development.
  • Work in a supportive environment focused on mental health and inclusion.
BlueCat logo

BlueCat

BlueCat Networks is a leading provider of innovative solutions designed to optimize the IP environment for network, security, applications, and cloud and DevOps teams. The company prides itself on its award-winning culture, recognized as one of Canada's top workplaces in various categories, including Technology, Youth and Women, and Mental Health and Inclusion. BlueCat is committed to fostering a vibrant workplace that champions values such as transparency, curiosity, respect, and enjoyment, while also offering comprehensive benefits and professional development opportunities to its employees.

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