Billing Analyst - Remote

Overview

Mitratech is seeking a highly motivated individual with a positive attitude, a strong dedication to hard work, and the ability to drive continuous improvement within the billing processes. The Billing Analyst will be responsible for processing invoices and will work closely with other departments to resolve any billings or renewal issues.

In Short

• Ensure prompt and accurate billing and provisioning of customer accounts.
• Review customer contracts and orders for completeness and accuracy.
• Build, maintain, and produce reports as necessary to support business objectives.
• Assist the management team with preparation of reports and analysis.
• Field customer inquiries relating to invoices, payments, and contractual obligations.
• Work collaboratively and build strong relationships across the organization.

Requirements

• 2+ years of Billing experience.
• Salesforce billing experience preferred.
• Excellent customer service orientation and interpersonal skills.
• High proficiency or fluency in English - written and verbal.
• Superior critical thinking, analytical and problem-solving skills.
• Superior attention to detail and accuracy.
• Experience in Microsoft Excel is required.

Benefits

• Work with a globally dispersed team.
• Opportunity for individual excellence and career growth.
• Diverse and inclusive work culture.
• Access to leading-edge technologies.
• Entrepreneurial spirit within a supportive environment.