Lab Services Field Supervisor - Remote

Overview

The Lab Services Field Supervisor is responsible for overseeing the company's field-based specimen collection operation, ensuring compliance, productivity, and excellent service to clients and patients.

In Short

• Recruit, hire, manage, and develop field-based Lab Services staff.
• Manage daily operational hours and address attendance concerns.
• Ensure adequate staff coverage for Lab Services.
• Conduct performance assessments and provide necessary training.
• Partner with recruiting to onboard suitable candidates.
• Ensure adherence to compliance guidelines and company policies.
• Organize Lab Services workflows and maintain compliance documentation.
• Work with Sales team to address customer issues.
• Identify opportunities to improve staff retention and morale.
• Provide coverage for specimen collection as needed.

Requirements

• Strong management and leadership skills.
• Experience in compliance and regulatory standards.
• Ability to conduct training and performance assessments.
• Excellent customer service skills.
• Knowledge of HIPAA and confidentiality standards.
• Ability to work collaboratively with various teams.
• Strong organizational skills.
• Experience in recruiting and onboarding processes.
• Ability to maintain a safe and professional environment.
• Strong communication skills.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Supportive work environment.
• Employee wellness programs.
• Flexible work hours.