Senior Manager, E-Commerce Pharmacy - Strategy and Operations - Remote

Overview

As the Senior Manager of E-Commerce Pharmacy at Midi Health, you will play a critical role in shaping a high-growth business, focusing on strategy, operations, and customer satisfaction.

In Short

• Lead the strategic vision and P&L for e-commerce business lines.
• Identify growth opportunities in partnership with clinical and marketing teams.
• Manage strategic partner relationships to drive mutual growth.
• Oversee end-to-end operational workflows for e-commerce.
• Manage KPIs for revenue, margin, and customer satisfaction.
• Develop financial models for forecasting and budgeting.
• Ensure clear communication and alignment across teams.
• Drive projects from conception to completion.
• Collaborate cross-functionally with product, marketing, and finance.
• Execute strategies to enhance customer lifetime value.

Requirements

• Bachelor’s degree in Business, Strategy, Operations, or related field.
• 5–10 years of experience in e-commerce or business operations.
• Familiarity with tools like Athena EHR, Shopify, and Zendesk.
• Strong analytical skills and comfort with performance metrics.
• Proven ability to execute strategic plans effectively.
• Excellent communication and collaboration skills.

Benefits

• Opportunity to shape a high-growth business.
• Remote work flexibility.
• Competitive salary range.
• Collaborative work environment.
• Focus on women's health and wellness.