Clinical Operations Specialist - Remote

Overview

At Midi Health, the Clinical Operations Specialist plays a pivotal role in optimizing the efficiency and effectiveness of our clinical operations. You will be responsible for developing, implementing, and refining standard operating procedures (SOPs) and protocols to ensure our clinical teams deliver exceptional care in a seamless and efficient manner. By leveraging Lean Six Sigma methodologies, you will identify opportunities for process improvement and collaborate across various teams to support the scaling of our operations.

In Short

• Founding Team Member: Help build out and shape the clinical operations function.
• Process Improvement: Take ownership of process optimization projects, identifying areas for improvement and leading initiatives that enhance operational efficiency.
• Cross-Functional Collaboration: Partner closely with clinical leadership, practice managers, and other departments to ensure alignment and effective implementation of new procedures.

Requirements

• Bachelor's degree
• 3+ years of experience in a dynamic healthcare setting (telemedicine, healthcare startups, or large multi-clinic hospital systems).
• At least 2 years of experience leading complex, cross-functional projects with a focus on data analysis, process improvement, and strategic planning.
• Proficiency in Lean Six Sigma and continuous improvement methodologies.
• Strong project management skills and ability to manage multiple initiatives simultaneously.
• Advanced G-Suite proficiency and experience with data analysis tools.
• Exceptional verbal and written communication skills with the ability to engage and influence a diverse set of stakeholders, including clinical teams, executives, and operations.
• A strong focus on process details, quality, and ensuring that every aspect of clinical operations runs smoothly.

Benefits

• Annual compensation of $70,000-80,000, dependent on experience
• Generous equity grants
• 401(k) plan
• Medical, vision dental coverage
• Generous vacation and sick days policy
• Laptop and home office stipend