Senior Workers' Compensation Claims Representative - Remote

Overview

The Senior Workers' Compensation Claims Representative will investigate, evaluate, negotiate, and resolve Workers’ Compensation insurance claims, ensuring customer service excellence and effective claims management.

In Short

• Investigates and resolves multi-line insurance claims.
• Handles moderate-to-high complexity claims.
• Ensures customer service excellence.
• Establishes and reviews reserves for claims.
• Provides direction to outside resources.
• Recognizes claim exposures and escalates as needed.
• Maintains clear documentation of claims status.
• Communicates regularly with customers and vendors.
• Travels for field work as required.
• Performs special projects as assigned.

Requirements

• 3-5 years of experience with Workers’ Compensation claims.
• Strong understanding of industry practices and standards.
• Excellent multitasking and problem-solving abilities.
• Proficient oral and written communication skills.
• Strong negotiation and relationship-building skills.
• Analytical with sound business judgment.
• Strong time management skills.
• Bachelor’s degree or related experience.

Benefits

• Medical, dental, and vision insurance options.
• 401(k) Plan with matching contributions.
• Paid Time Off including holidays and vacations.
• 100% company-paid tuition reimbursement.
• Flexible work environment with hybrid and remote options.
• Wellbeing program with onsite fitness studio.
• Paid parental leave.
• Bonus opportunities.