Full-Time Intake Coordinator - Remote

Overview

The Intake Coordinator position is part of Trinity Health At Home’s Customer Care Center, responsible for communicating, coordinating, and documenting care for the transition of patients to home-based services.

In Short

• Full-time evening shift position (Tuesday-Saturday).
• Must be within a 50-mile radius of Livonia, MI.
• Responsible for patient intake and coordination of care.
• Gather and verify insurance and financial data.
• Document in EMR and communicate with patients and families.
• Work with Care Management, physicians, and referral sources.
• Competitive pay and low-cost benefits offered.
• Career growth opportunities within the organization.
• Must have customer service skills and healthcare experience.
• Day 1 benefits including health, dental, and vision insurance.

Requirements

• Associate's degree preferred, High School diploma required.
• 2-4 years industry experience in home care or related fields.
• Experience with EMR systems and Microsoft Office.
• Strong communication and customer service skills.
• Ability to work effectively with various stakeholders.
• Knowledge of insurance and reimbursement criteria preferred.
• Experience in a healthcare environment is a plus.

Benefits

• Day 1 benefits including health, dental, and vision insurance.
• Daily Pay options available.
• Shift differential pay offered.
• Employee referral reward program.
• Tuition reimbursement available.
• Generous paid time off policy.
• Comprehensive orientation for new hires.