Team Lead, Success Management - Remote

Overview

MGID is a fast-growing player in digital advertising, delivering high-performance native, display, and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performance—while ensuring a seamless, brand-safe user experience.

In Short

• Lead, mentor, and support Success Managers across the US & LATAM regions
• Oversee onboarding, optimization, retention, and growth of strategic publishers
• Develop and implement regional success strategies aligned with global goals
• Monitor daily/weekly/monthly performance, including revenue, margin, and churn
• Drive upsell opportunities and adoption of new formats and features
• Coordinate with Product, Yield, Support, Acquisition, BI, Creative & Compliance
• Troubleshoot complex technical issues escalated from regional teams
• Lead reporting, analysis, and preparation of strategic recommendations
• Review regional retention schemes and propose improvements
• Contribute to regional budgeting and forecasting
• Maintain high operational standards, ensuring consistency across markets

Requirements

• Minimum 3 years of experience in AdTech/MarTech or digital advertising
• Minimum 2 years of experience managing a team (preferably 3-5 people)
• Strong understanding of global digital advertising market trends and publisher monetization models
• Experience working with large publishers in the US and/or LATAM
• Proven ability to analyze performance, identify trends, and build actionable strategies
• Excellent communication, negotiation, and stakeholder management skills
• Ability to manage complex operational workflows and troubleshoot technical issues
• Strong analytical mindset with experience in cross-functional collaboration
• Bachelor’s or Master’s degree in Marketing, Business, Communications, or related field
• Ability to work in fast-paced, cross-cultural environments

Benefits

• Experience managing Success or Account Management teams in the US or LATAM
• Existing network or warm contacts within regional media groups
• Understanding of product development and feature evaluation