Team Lead, Success Management - Remote

Posted 6 weeks ago

Sales / Business

Full Time

USA

Stakeholder Management

Cross-functional Collaboration

Overview

MGID is a fast-growing player in digital advertising, delivering high-performance native, display, and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performance—while ensuring a seamless, brand-safe user experience.

In Short

Lead, mentor, and support Success Managers across the US & LATAM regions
Oversee onboarding, optimization, retention, and growth of strategic publishers
Develop and implement regional success strategies aligned with global goals
Monitor daily/weekly/monthly performance, including revenue, margin, and churn
Drive upsell opportunities and adoption of new formats and features
Coordinate with Product, Yield, Support, Acquisition, BI, Creative & Compliance
Troubleshoot complex technical issues escalated from regional teams
Lead reporting, analysis, and preparation of strategic recommendations
Review regional retention schemes and propose improvements
Contribute to regional budgeting and forecasting
Maintain high operational standards, ensuring consistency across markets

Requirements

Minimum 3 years of experience in AdTech/MarTech or digital advertising
Minimum 2 years of experience managing a team (preferably 3-5 people)
Strong understanding of global digital advertising market trends and publisher monetization models
Experience working with large publishers in the US and/or LATAM
Proven ability to analyze performance, identify trends, and build actionable strategies
Excellent communication, negotiation, and stakeholder management skills
Ability to manage complex operational workflows and troubleshoot technical issues
Strong analytical mindset with experience in cross-functional collaboration
Bachelor’s or Master’s degree in Marketing, Business, Communications, or related field
Ability to work in fast-paced, cross-cultural environments

Benefits

Experience managing Success or Account Management teams in the US or LATAM
Existing network or warm contacts within regional media groups
Understanding of product development and feature evaluation

MGID

MGID is a global advertising platform that specializes in helping brands connect with unique local audiences at scale. The company focuses on empowering brands and publishers to collaborate transparently through innovative, privacy-first targeting technology. This enables advertisers to enhance performance and awareness while allowing publishers to effectively retain and monetize their audiences. MGID is committed to creating unique technologies and aims to elevate its offerings further, fostering a results-driven culture that values innovation, transparency, and empathy.

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