Remote Otter LogoRemoteOtter

Technical Communicator - Remote

Posted 87 weeks ago
Writing
Full Time
US

Overview

The mission of the Technical Communicator is to teach our customers about Metabase in the way that makes the most sense - through videos, tutorials, diagrams, or training.

In Short

  • Teach customers about Metabase through various mediums.
  • Focus on making data insights accessible.
  • Work with a startup environment.
  • Help customers maximize their use of Metabase.
  • Engage with users to understand their needs.
  • Create tutorials and training materials.
  • Utilize videos and diagrams for effective communication.
  • Collaborate with the product team.
  • Foster a love for data among users.
  • Support a wide range of customers from startups to large corporations.

Requirements

  • Strong communication skills.
  • Experience in technical writing or communication.
  • Passion for data and analytics.
  • Ability to create engaging educational content.
  • Experience with video production is a plus.
  • Familiarity with business intelligence tools.
  • Ability to work independently in a startup environment.
  • Strong organizational skills.
  • Willingness to learn and adapt.
  • Experience in customer training is beneficial.

Benefits

  • Opportunity to work in a dynamic startup.
  • Engage with a diverse range of customers.
  • Contribute to the development of educational resources.
  • Work in a collaborative environment.
  • Flexible working conditions.
  • Potential for professional growth.
  • Access to data tools and resources.
  • Supportive team culture.
  • Opportunity to make a significant impact.
  • Work with a passionate team focused on data insights.
Metabase logo

Metabase

Metabase is a leading provider of user-friendly data analytics tools designed to help organizations of all sizes, from startups to large enterprises, gain insights from their data. With a focus on simplicity and elegance, Metabase offers an open-source platform that empowers users to measure, analyze, and share their data effectively. The company operates as a fully remote and asynchronous team, fostering a culture of flexibility, autonomy, and continuous learning. Metabase is dedicated to delivering exceptional customer support and building long-term value, having recently raised a $30M Series B to enhance its innovative approach to business intelligence.

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