Associate Implementation Analyst - Remote

Overview

As an Associate Implementation Analyst, you'll be instrumental in delivering top-notch implementation and ongoing managed services, training, and other professional offerings to both new and existing customers.

In Short

• Lead the full life cycle of client deployments for our software.
• Manage expectations and meet timelines effectively.
• Act as a key liaison between clients and various company departments.
• Educate clients on software capabilities.
• Communicate enhancement ideas to the Product team.
• Collect core credentials and client documents.
• Provide and review product workbooks with clients.
• Assist with client validation configuration.
• Develop understanding of licensed software for best practice recommendations.
• Adhere to project schedules and timelines.

Requirements

• No prior professional-level experience required.
• Requires a basic skill set and proficiency.
• Ability to conduct work assignments as directed.
• Bachelor’s degree and 0-2 years of professional experience.
• Ability to perform client/third-party onboarding activities.
• Ability to shadow and assist in configuration and UAT implementation activities.

Benefits

• On-the-job training and foundational skills development.
• Opportunity to work closely with experienced professionals.
• Career growth potential in implementation services.