Senior Product Manager - Risk - Remote

Overview

As a Senior Product Manager in Risk, you’ll craft the systems that protect Mercury and its customers while enabling secure financial journeys. You’ll build smart tools and adaptive decisioning frameworks that strike the right balance between safety and speed.

In Short

• Design and implement the strategic vision for Mercury's risk enablement.
• Create user journeys that apply appropriate nudges based on risk signals.
• Develop self-service resolution paths for customers navigating risk-related obstacles.
• Build operational tools for risk and support teams to manage exceptions.
• Partner with data science to develop and deploy risk models.
• Establish and track metrics for risk effectiveness and customer experience.
• Support the development of API strategies for scaling risk capabilities.

Requirements

• 7+ years of product management experience in risk or operational product management.
• Desire to build exceptional customer experiences.
• Proficiency in understanding risk data and identifying patterns.
• Strong track record of cross-functional leadership.
• Exceptional communication skills for translating complex concepts.
• Comfort with ambiguity and decision-making with imperfect information.
• Experience with rules and decisioning systems is a bonus.

Benefits

• Competitive base salary and equity (stock options).
• Comprehensive benefits package.
• Diversity and belonging initiatives.
• Support for reasonable accommodations during recruitment.